The AI Player Support Platform Built for iGaming.

The AI Player Support Platform Built for iGaming.

Deliver a VIP experience to every player with human-like, compliant iGaming Customer Support.

Deliver a VIP experience to every player with human-like, compliant iGaming Customer Support.

Deliver a VIP experience to every player with human-like, compliant iGaming Customer Support.

Resolve up to 90% of tickets autonomously while maintaining a 4.8+ CSAT.

Resolve up to 90% of tickets autonomously while maintaining a 4.8+ CSAT.

Request Demo

Request Demo

#1 in iGaming Support

4.8

Trusted by brands who put player experience first.

Trusted by brands who put player experience first.

iGaming Customer Support

Our AI agents understand player emotion, VIP value, frustration and risk – as an experienced CS agent would.

Resolves issues with empathy, gets to know each player's personality.

Resolves issues with empathy, gets to know each player's personality.

Bonuses, KYC, payments and responsible gaming. Can resolve and escalate.

Bonuses, KYC, payments and responsible gaming. Can resolve and escalate.

Speaks the language of casinos, sportsbooks, and players.

Speaks the language of casinos, sportsbooks, and players.

Understands retention, it will boost loyalty and player LTV.

Understands retention, it will boost loyalty and player LTV.

Takes action. Up to 90% of inquiries are resolved by our AI agents.

Takes action. Up to 90% of inquiries are resolved by our AI agents.

More About iGaming

More About iGaming

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Ready to make every player feel like a VIP at scale?

Book a Demo

Testimonials

The best brands use Cevro

After analyzing chats with and without Cevro, we've already seen at least a 10% increase in player LTV.

Alpha Affiliates

Julija Kozireva, Head of VIP

After analyzing chats with and without Cevro, we've already seen at least a 10% increase in player LTV.

Alpha Affiliates

Julija Kozireva, Head of VIP

Performance

Performance you can measure

Cevro turns CX into a measurable, sustainable growth lever. You cut costs, improve player satisfaction, and increase retention – all from one AI agent built for iGaming.

Cevro turns CX into a measurable, sustainable growth lever. You cut costs, improve player satisfaction, and increase retention – all from one AI agent built for iGaming.
60 - 80% Resolution

Up to 80% of player requests handled end-to-end by AI.

Increased CSAT & NPS

Significantly increase CSAT and NPS (4.8) through AI chats.

3x Cost Reduction

Impactful reduction in customer support costs & headcount.

24/7 Support

Multilingual support for every brand, market, and channel.

Boost Retention & LTV

A more empathetic and personalized player experience.

VIP-level Support

A solution that delivers a VIP-level experience to every single player.

Enterprise iGaming

Enterprise Ready

Built for highly regulated environments, and trusted by leading operators.

SOC2 Type II Audited for data privacy, availability.

SOC2 Type II Audited for data privacy, availability.

PII Masking.

PII Masking.

Fully compliant with EU data protection regulations.

Fully compliant with EU data protection regulations.

Zero data retention policy. Player data is processed real time, then discarded.

Zero data retention policy. Player data is processed real time, then discarded.

We never train models on your data.

We never train models on your data.

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Multichannel Customer Experience

Chat

Email

Helpdesk

Voice (Soon)

Integration that just works

Cevro plugs into your iGaming stack with minimal effort. With ready-made integrations and flexible APIs, you go from idea to live AI agent in weeks.

See All Integrations

See All Integrations

A VIP Experience for Every Player

See How

A VIP Experience for Every Player

See How

Book a demo with our team to see how Cevro can help you deliver the best AI support experience for your players.

Book a demo with our team to see how Cevro can help you deliver the best AI support experience for your players.

90% Automation with VIP-Level Support
Bonuses, KYC, payments, RG end-to-end.

90% Automation. VIP-Level Support
Bonuses, KYC, Payments, RG.

CSAT & NPS 4.8 / 5.0
Conversational AI that matches player personality.

CSAT & NPS 4.8 / 5.0
AI that matches player personality.

Immediate ROI
3x Reduction in costs & headcount.

Immediate ROI
3x Reduction in costs & headcount.

Boost in Player Retention
Highly personalized communication.

Boost in Player Retention
Highly personalized communication.

Enterprise Ready
Built for highly regulated operators.

Enterprise Ready
Built for highly regulated operators.

Trusted by brands who put player experience first.

Trusted by brands who put player experience first.

Frequently Asked Questions

Automate CS by 90%, while increasing retention and player satisfaction. Unlock VIP-level support at scale!

What is Cevro and who is it for?

Cevro is an AI support platform built for iGaming operators, platforms, and BPOs. It deploys AI agents that handle player queries end-to-end across bonuses, KYC, payments, RG, and tech issues, integrating with your existing stack to scale support, improve CSAT, and reduce operational cost while staying compliant.

How is Cevro different from other AI tools for customer support?

What’s the difference between AI agents and chatbots?

Which AI tool is best for customer support?

How do you integrate an AI agent into an iGaming platform?

What do iGaming operators need to know before implementing AI automation?

How much does AI customer support cost?

How do you build an AI customer service function?